I.T. has an Emergency Support Line, a cell phone carried by a rotating on-call person within the department.

• The Emergency Support Line phone number is 563-328-4111.
• This support line is intended for emergency issues occurring outside the normal County business hours of 8:00 AM and 4:30 PM and/or when the Help Desk is not answering.
• Please contact the Director of Information Technology, Matt Hirst, either at 563-328-3261 (work), 563-940-5013 (cell), or 563-445-0829 (Home) if you require technology assistance.