Job Summary

Under general supervision, performs a variety of clerical and administrative duties in support of the office. Provides customer service and assistance to members of the public and other agencies and governmental entities.

$19.20/hour - $22.27/hour to start based on qualifications.

Job Responsibilities

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

Compiles information and data for administrative, statistical, financial reports, and invoices; prepares and assembles reports, program packets, meeting minutes, manuals, articles, announcements, and other informational materials.

Answers, screens, and redirects incoming calls; assists and directs visitors to appropriate locations or staff; responds to customer concerns and requests for information; assists public/other agencies with filling out forms and other paperwork; verifies and reviews forms for completeness and conformance with established regulations and procedures.

Prepares, scans, copies, and distributes a variety of files and documents; ensures proper filing of documents in departmental or central files.

Composes, types, formats, and proofreads a wide variety of routine and complex reports, letters, forms, and other documents; checks for proper punctuation, spelling, and grammar.

Monitors and orders office and other supplies; assists in preparing, processing, and tracking purchase requisitions; receives and processes vendor invoices and purchasing card invoices.

Maintains the internal and external lists or registries for Emergency Management partners or county residents. Keeps internal registries of equipment, materials, persons, and agreements to ensure they are as up-to-date as possible for response readiness.

Assists with grant applications, management, documentation, and required reporting.

Performs routine tests, maintains and documents various systems and equipment related to local emergency preparedness and response, including telecommunications, radio communications, radiological, indoor, and outdoor warning systems, vehicles, supply stores, and other emergency operations and/or radiological equipment.

Assists with creating educational and promotional materials. Represents EMA and supports activities, special events, and exhibits to increase public awareness of emergency preparedness.

Works closely with and provides assistance to other agencies and municipalities by offering support with emergency communication and emergency management operational tools such as Alert Iowa and Salamander.

Participates in emergency management exercises, drills and training. Assists with evaluations of effectiveness and efficiency of exercise and event responses. Enters data for After Action Reports and distributes content to appropriate agencies.

Supports activation of Emergency Operations Center facilities, equipment, and operations.

Assists with EMA?s public communication including Web EOC, website, and social media updates and supports Public Information Officers.

Assists with on-scene and emergency operations activities related to response/recovery operations in the event of a disaster, when appropriate.

Collects and maintains documentation and keeps accurate records. Assists with completion of federal and state forms and activity report as required.

Attends work-related meetings, conferences and seminars and maintains all certifications as required by the Iowa State Code 29C, Iowa Administrative Code 605 and all other sections of state and federal law that govern the delivery of emergency management services in Scott County.

Performs other related duties as assigned.

Standards for Initial Consideration

Education, Training, and Experience Guidelines:
Associate?s degree in related field and one (1) year of emergency management experience; OR High school diploma or GED equivalent; AND three (3) years of progressively responsible clerical experience; OR an equivalent combination of education, training, and experience.

Knowledge of:
General office policies, procedures, and equipment.

Customer service principles, practices, and etiquette.

Records maintenance and retention practices and procedures.

Principles of emergency management response.

Iowa Code 29C and Iowa Administrative Code 605.

Local, state, and federal regulations and standard relating to emergency management.

Skill in:
Typing and entering data with speed and accuracy.

Using a multi-line phone system.

Preparing clear and concise reports.

Maintaining accurate records and documentation.

Maintaining and handling confidential and sensitive information.

Organizing and completing multiple tasks simultaneously to meet deadlines.

Operating a computer including standard software and some specialized software.

Interacting tactfully and professionally with County staff, outside agencies, and the public.

Establishing and maintaining cooperative working relationships.

Responding effectively and efficiently in deteriorating conditions.

Communicating effectively verbally and in writing to groups and individuals in formal and informal situations.

Working effectively both independently and as part of a team.

Supplemental Information

License and Certification Requirements
Valid driver's license.

Must reside within a twenty (20) mile radius of the Scott County Emergency Management Offices at 110 E. 46th St., Davenport, IA 52807 within six (6) months of hire.

Physical Demands and Working Environment:
Work is performed in a standard office environment.

Benefits

The following is a summary of benefits provided to non-union County employees. Benefits for employees covered under a collective bargaining agreement may vary somewhat depending on specific contract provisions.

• Scott County Employment Benefits