Hours: M-F: 8:00 a.m. - 4:30 p.m.
After Hours Phone: 563-326-8618
DEAF RELAY: (Hearing or Speech Impaired) 711 or 1-800-735-2942
Number is available 24/7 to report public health emergencies.
Weekend Disease Reporting Hotline: 1-800-362-2736
By December 1, 2026, certain Iowa Health and Wellness Plan (IHAWP) Medicaid members will need to meet monthly requirements to enroll in and keep IHAWP health plan coverage. These members must reach at least 80 hours per month of the combined following activities:
Per the Iowa Department of Health and Human Services (Iowa HHS), to be ready for the coming changes, members should:
If you have questions, call Iowa HHS at 1-877-347-5678 Monday through Friday from 8 AM to 4:30 PM, or email [email protected].
Learn more about the IHAWP Medicaid changes: